Choose Your Package

14 days free trial. No creditcard required. No strings attached.


5 journeys
Single user
Knowledge Base
Email & Chat Support


Everything in Basic plus:
50 journeys
Channel Content
Analysis Tools

For Teams

Everything in Premium plus:
Multiuser management
20 viewers per editor
Realtime collaboration
Total price:$79/mo
Start 14 days free trial

For Agencies

Agencies who already are, or want to work with customer journey mapping, can apply for a partner account.

Read more and apply

I got hooked straight away!

– Joey Ceunen, Product Manager at Carefree

Frequently Asked Questions

Is my data safe?

We care deeply about your security and do everything we can to keep your data safe. Aiava is built on modern technology and up-to-date standards. NB: we strongly recommend that you turn on two-factor authentication on your chosen login provider.

Can I tell the story in my own language?

Yes you can. The system language is English, but you can write in any language you want.

Can I cancel my subscription?

Of course. The subscription will end when the billing cycle has finished.

What forms of payment do you accept?

You can purchase Aiava with any major credit card. We do not yet offer annual payment or payment via invoice.

Will I be charged sales tax?

Aiava may collect a value-added tax (VAT). Aiava is a Norwegain based company and will thus collect tax from companies located in Norway. If your company is located outside Norway, it's your responsibility to pay tax. So, tax is determined based on the country listed in your account. Prices above are ex. VAT.

Can I change my plan?

You can make changes to your plan at any time by changing your plan type and add/remove users. We offer no refunds for downgrades. To change your plan, go into the "Billing & Subscription" area, and pick the desired plan.

Does Aiava offer a discount for nonprofits?

Aiava is happy to offer eligible nonprofit organizations a discount on all our products. Contact us to let us know.

Who is Aiava?

Aiava is a Norwegian based product development company, passionate about customers and their journey.