With the Swimlane view, it's easy to follow each actor through the journey. One actor – one swimlane.
Take a look at the customer journey from a different angle.
Christian Engen, product developer and offering manager at Fortum, shares how they use Aiava.
If you’re using Facebook ads, there’s one key strategy you should start using right away to get the most out of your social ad budget, a funnel strategy.
Here is how Aiava can seriously boost your product development projects.
The pieces are falling into place as Aiava is now ready for the ultimate challenge: to make an impact on everyone in your organisation and, as the next move, on your customers.
There is no mystery. Customer journey mapping is something everyone can do.
Here is why exploring the customer's journey in terms of tasks is so powerful.